What is the cooperation process if a customer wants to order machines or products?
2025-08-13
Our cooperation process is clear, efficient, and supported by comprehensive technical assistance, typically divided into four key steps:
Requirement Discussion
We start by engaging in in-depth communication with the customer to fully understand their needs, including the desired machine model, product specifications, production capacity, and application scenarios. Our team provides professional recommendations to ensure the customer selects the most suitable solution.
Technical Coordination
After confirming requirements, our technical team develops a detailed production plan, covering process flow, equipment configuration, product specifications, and customization options. Sample verification and technical guidance are provided to ensure the products meet all client expectations.
Manufacturing & Quality Control
All machines and products are manufactured strictly according to contract specifications. We implement comprehensive quality control throughout the process--from raw material inspection, process monitoring, to final product testing--to ensure timely delivery and reliable performance.
After-Sales Service
Upon delivery, we provide full after-sales support, including operation training, equipment maintenance, technical upgrades, and remote or on-site problem-solving. This ensures that customers can operate smoothly, maximize production efficiency, and extend the lifespan of their equipment.
Through this process, we guarantee that every step--from selection to delivery and operation--is efficient, seamless, and backed by reliable technical support and personalized service.